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Customer Service
At Parrot Play, customer service is much more than a promise.
Our commitment to the very best customer service possible covers
every area of our company. Our goal is to create the most
enjoyable and easiest to use shopping environment.
Contact us immediately if you need
assistance.
Customer Service Hours:
Monday - Friday from 9:00 AM to 5:00 PM Pacific Time.
Contact us
via Email
Todd Long, 253-445-6400
Parrot Play
15941 Meridian E, Suite B1
Puyallup, WA 98375
Sales Tax
We are required by state law to collect sales tax on
merchandise shipped to buyers in Washington state. Sales tax
applies to merchandise only and is not charged on the purchase of food
items.
Payments
We accept Visa, Master Card, Discover and American
Express via PayPal. Personal and business checks are accepted, and
the products purchased by check will be shipped upon the availability of
funds.
Shipping & Handling
Because we want you to have your items as soon as
possible, we have developed an efficient shipping method, where your
items are usually shipped within 48 hours. If you have any
questions regarding shipping, please feel free to
send us an email or call us. Our customer service is available to help you
Monday - Friday from 9:00 AM to 5:00 PM Pacific Time.
If your item is temporarily out of stock
or on back order, we will notify you of any shipping delays beyond seven
days.
Can Orders be shipped to foreign
countries?
Yes, in most cases. Please call or
email us for details.
Return Policy
If you are not completely satisfied with an
item, please return it within 30 days for a merchandise credit. A
refund check is issued for cash purchases only. You may return
merchandise by mail.
Cancellation Policy
We will refund full purchase price if an order hasn't
been shipped. If already shipped, order must be returned in
saleable condition. A full refund less shipping costs will be
issued.
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